Terms of Service

Moonlight grants you a non-exclusive, non-transferable, limited license to use the Software and Device under these terms. This includes use for applications requiring precise mouse movements.

The Software and Device are designed to assist users, particularly individuals with physical or mental disabilities, in applications requiring precision. Moonlight promotes accessibility and inclusivity, ensuring compliance with disability rights laws like the ADA. Moonlight is not designed or intended to provide a competitive advantage to non-disabled users. It is intended exclusively as an assistive input tool for individuals with disabilities. Any use outside of this scope is not endorsed by Moonlight and may result in license termination.

You may use the Software and Device for applications requiring precise mouse movements, including assistive technologies for users with disabilities. You are responsible for complying with third-party terms of service.

The Software and Device are intended to support applications requiring precise mouse movements, including assistive technologies designed to aid individuals with disabilities. It is your responsibility to ensure that your use complies with applicable laws, regulations, and the terms of service of any third-party platforms or services.

Moonlight collects data, including hardware IDs and authentication information, for security purposes. By using the Software and Device, you consent to data collection in line with Moonlight's privacy policy and applicable regulations, including GDPR and CCPA.

To the extent permitted by applicable law, all software, devices, and materials are provided “as-is,” without any warranty of any kind, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. You assume full responsibility for any consequences arising from their use, including but not limited to potential errors, malfunctions, hardware incompatibilities, or account bans. This does not exclude or limit rights you have under mandatory law, including remedies for digital content that is not supplied or does not conform to the contract.

The Software is a high-performance technical tool. By purchasing, you acknowledge that installation and configuration are your sole responsibility.

• Mandatory Cooperation: If you request technical assistance, you are contractually obligated to follow all troubleshooting steps provided by Support. This includes, but is not limited to: updating drivers, disabling conflicting security software, and performing a clean reinstallation of the Operating System (Windows) on the target or secondary machine if Support deems it necessary.
• Failure to Cooperate: Refusal to perform requested troubleshooting steps, or providing false information regarding hardware/software specifications, constitutes a voluntary abandonment of your support request. In such cases, the Software is deemed “functional as delivered.” This does not limit any statutory remedy you have for digital content that does not conform to the contract.
• Hardware Responsibility: Moonlight does not guarantee functionality on hardware not explicitly listed as “Certified Compatible.” Support provided for mobile processors (Laptop CPUs), integrated graphics, or “borderline” specifications is a courtesy only and does not imply a guarantee of performance.

This section covers three separate things: your statutory right of withdrawal, your statutory remedies if the digital content is faulty, and Moonlight's own refund policy. Nothing in these Terms limits rights you have under mandatory consumer law.

• Statutory right of withdrawal: Where applicable law gives you a statutory right to withdraw from a distance contract, you lose that right for digital content once performance begins if, before delivery, you expressly requested immediate delivery and acknowledged that you lose the right. At checkout you are asked for each of these as a separate statement, and the contract confirmation we email you records them. Where applicable law gives you a withdrawal right that has not ended, you can still use it.
• Faulty or undelivered digital content: If the digital content is not supplied or does not conform to the contract, you have the remedies applicable law provides. These remedies are not affected by the withdrawal statements above or by the refund policy below.
• Moonlight's refund policy: Beyond your statutory rights, Moonlight does not give voluntary refunds for digital licenses once access has been delivered. Duplicate and unauthorized charges are refunded.
• Payment Disputes: If a payment dispute or chargeback is opened after digital access has been delivered, we reserve the right to provide order records, checkout acknowledgements, email confirmations, support history, license activation timestamps, and relevant technical logs to the payment processor or banking institution as evidence of service delivery.

Moonlight reserves the right to terminate your license and revoke access to the Software or Device for non-compliance with these terms or for abusive behavior toward staff.

To the extent permitted by applicable law, Moonlight is not liable for damages or penalties arising from the use of the Software or Device, including account suspensions or bans imposed by third-party platforms. You agree to indemnify Moonlight from any claims resulting from your use. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law.

You are responsible for ensuring that your use of the Software and Device complies with all applicable third-party terms of service. Moonlight is not liable for penalties resulting from third-party violations. Some platforms may not distinguish between assistive use and misuse. You assume all risks associated with platform enforcement actions, regardless of your intent.

Any content, including but not limited to guides, documentation, announcements, discussions, videos, or support responses, posted by Moonlight staff or other users within Moonlight's platforms (e.g., Discord, forums, private communications, or any other official channels) is proprietary. This content may not be shared, reposted, recorded, or distributed outside of the Moonlight ecosystem without explicit written permission from Moonlight.

Moonlight reserves the right to modify these terms at any time. Continued use of the Software or Device signifies your acceptance of the revised terms.

Disputes will be resolved through binding arbitration in accordance with the laws of the USA. If you are a consumer, this does not deprive you of the protection of mandatory provisions of the law of the country where you live, or of any right applicable law gives you to bring proceedings in the courts there.

Moonlight will not be liable for delays or failures due to causes beyond its control, such as natural disasters or legal changes.

Moonlight implements security measures to prevent unauthorized modifications, reverse engineering, or other prohibited uses of the Software and Device.

The Software and Device are not intended for use in professional, tournament, or cash-prize esports environments. You may not use Moonlight technologies in any setting where monetary prizes, professional rankings, salaries/financial compensation, or formal professional recognition are awarded.

This includes, but is not limited to:

• Official publisher-run esports tournaments (e.g., VCT, Fortnite Cash Cups, CDL, OWL).
• Third-party professional ladders or leagues (e.g., FPL, ESEA Premier, BLAST, ESL Pro League).
• Cash-prize competitions hosted by publishers, organizers, or third-party platforms.

By purchasing and/or using the Software or Device, you acknowledge the risks, including non-compliance with third-party terms, and, to the extent permitted by applicable law, release Moonlight from any related liability.